Two things great organizations have in common are low staff turnover and a high percentage of repeat customers. At Eustis Mortgage, we have both. We have repeat customers because we have great people. We are fortunate to have great people because we realize that great people are our value proposition.
Most lenders have similar products, pricing, technology and systems. So why do so many lenders come and go? We think that many leave the business because they do not have long term perspective. We have been in business since 1956. I have been here since 1976. This long term perspective helps us differentiate between the latest fad and a true change in the industry that we must embrace, manage, and use to create value for our customers and staff.
Robert Eustis, CMB, CEO